Archives: Support

How to enter data past midnight

It’s not currently possible to make entries past midnight. However, provided you’re using the time periods feature in your Symptoms and Other Factors section, this shouldn’t negatively impact your insights.

If you’d like to log something as having happened on a specific day but after midnight, we recommend logging this as an Extra Note, Symptom Note, or Mood Note at e.g. 11:59. You’ll be able to log notes of things that happened after midnight and refer back to these using the timeline.

If you’d like to log something after midnight that you think may impact your sleep, you should add this to your Sleep Factors section so that Bearable knows that this happened before you went to sleep.

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.

How to track or edit hydration?

It’s currently possible to track hydration by number of ‘cups’ in the Nutrition section. 

The unit of measurement can be edited from ‘fluid ounces (Oz)’ to ‘litres (L)’. To do so:

    1. Open the settings screen
    2. Scroll down to the ‘customise’ section
    3. Tap on Units
    4. In the ‘water’ section, select your preferred unit of measurement

If you’d like to track hydration differently, there are a number of options available using custom Nutrition Factors. For example, you could track:

    • Specific types of hydration, e.g. Juice, Water, Tea, Coffee, Protein shake, etc.
    • Specific quantities of hydration, e.g. >5 cups, >10 cups, >15 cups, etc.
    • Methods of hydration, e.g. 1 litre of water before midday, glass of water before sleep

To create a custom Nutrition Factors:

    1. Tap the … icon on the Nutrition section
    2. Tap the ‘add/edit’ button
    3. Type the name of your custom Factor in the ‘add factor’ section
    4. Select between binary (happened vs. didn’t happen) or variable (none, little, some, lots).
    5. Tap the check mark to save the factor

To log these Factors as having happened during a specific time period (am, mid, pm):

    1. Tap on the time period at the top of the nutrition section
    2. Then tap ‘factors’
    3. Then select your factor.

You may also find it helpful to track certain custom Nutrition factors in the Other Factors section, and this won’t change how these factors are incorporated into your insights.

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.

Can Bearable track my chronic illness?

Yes. Bearable was designed to make it possible to track any type of chronic, rare, or hard-to-diagnose physical, mental, or neurological health condition. However, due to the vast number of different health conditions, not all of them are default options within the app. 

If your health condition doesn’t appear in the app, you can add it by following these steps:

    1. Tap the … icon on the Symptoms section
    2. Tap on the Add/edit symptoms option
    3. Tap on the Add Symptom Group button
    4. Name the symptom group after your condition e.g. Depression
    5. Select an icon and save the symptom group
    6. Tap into the symptom group
    7. Type a symptom in the search bar at the top of the screen to add it to the group
    8. Where needed, you can move existing symptoms from one group to another
    9. If the symptom exists across multiple conditions, you can name it with the condition in parentheses, e.g. ‘Irritability (Depression)’

Note. Optionally, you can track your condition as a symptom by adding e.g. Depression to the existing ‘Mental Health’ Symptom group. This will allow you to just track your condition overall, which some people find less overwhelming than tracking all of their individual symptoms. 

What we’ve personally found most helpful is to track only the highest priority symptoms of any condition i.e. the symptoms that you’re most struggling with. For example, instead of tracking all of the traits of ADHD, you might choose to only track:

    • Mood swings
    • Task paralysis
    • Stimming

The Symptoms section is used for tracking changes in symptom severity score, but if you’d like to also track symptom frequency, duration, or use a different scale (e.g. 0 to 10), you can do so by using Custom Health Measurements. To learn more about creating custom Health Measurements you can view our guide to setting these up:

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.

Can I use Bearable on multiple devices?

No. For the time being, our app is designed to work and sync seamlessly on one device.

This is what most of our users require, but we totally understand that you may benefit from being able to sync Bearable on more devices.

We do have plans for multi-device capabilities (i.e. instant updates across devices), but this is fairly complex to implement for a product at our stage, hence why you usually only see it done by bigger companies (e.g. Google products, messaging apps, etc.).

In the meantime, to make sure you get the best experience possible, please use Bearable on one device. 

Using multiple devices simultaneously can lead to data conflict issues and thus result in data loss. 

👉 To clarify, you can still move permanently to another device, simply by logging out of device A and staying logged in on device B, you just can’t be logged into both simultaneously.

Can I track multiple people or family members?

No. It’s not currently possible to track more than one person per Bearable account. However, we are considering ways to make this possible in the future. 

As a workaround solution, it is possible to label custom symptoms and factors with names e.g. ‘10,000 steps (Joe)’ and ‘10,000 steps (Jane)’ or ‘Anxiety (Joe) and ‘Anxiety (Jane). This might allow you to view correlations and trends for multiple people within a single account. However, this isn’t possible for a number the app’s features such as Moods, Sleep, Energy, Nutrition, BMs, etc.

If you’d like to request this feature, you can do so by posting the suggestion on our public roadmap here: https://changemap.co/bearable-/bearable-roadmap/

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.

How to share data with a Doctor, Therapist, or other medical team member?

We’ve heard from the Bearable community that they’ve had the best outcomes when they’ve prepared for their appointment as opposed to just exporting and sharing data with their doctor. 

Preparation for a medical appointment will likely include:

    • Reviewing recent trends in symptom severity.
    • Reflecting on the impact of your health on your ability to work, socialise, and take care of yourself and/or your family.
    • Analysing the effectiveness of different treatments or medications on your health.
    • Preparing questions for your medical team based on your data.
    • Identifying your most severe and most prevalent symptoms since your last appointment.
    • Screengrabbing relevant trends & impacts reports to share with your doctor.
    1. Tap the Trends tab in Bearable.
    2. On the first symptom chart, use the arrow icon to highlight a specific symptom.
    3. Browse the graph and summary for changes over days, weeks, or months.
    4. Alternatively, you can use the Symptom Prevalence section to identify your most frequently occurring symptoms and tap on each of them to view more info.
    5. You can also use the Factor Breakdown section to see counts of your activities over the selected time period and tap into these to view correlations and other reports.

👉 Use this to answer questions like:

    • When did the pain start getting worse?
    • Has my mood improved since I changed meds?
    • Am I sleeping better on weekends?

Using the Timeline and Calendar Features

Bearable’s Timeline and Calendar features allow you to review your health data over time:

    • Timeline: Provides a chronological view of your entries, helping you recall specific events or patterns. You can also filter and export specific categories of metrics such as symptoms, moods, notes, etc.
    • Calendar: Offers a monthly overview, useful for identifying trends or recurring symptoms.

These features can be helpful during appointments to discuss specific periods or events.

Exporting Your Data

You can export your data from Bearable to share with your medical team:

    1. Open the Bearable app.
    2. Tap the Settings (⚙️) icon in the top corner
    3. Scroll down to the Data + Security section
    4. Tap on My Data
    5. Choose Export My Data.
    6. Select the period of data you’d like to export (3 months, 6 months or All time)
    7. Follow the prompts to generate and share your data file.

This export includes your tracked metrics such as mood, symptoms, sleep, and more.

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.

How to track the weather in Bearable?

Right now, it’s not possible to sync local weather data into Bearable. However, it is possible to track the weather and the impact the weather has on your symptoms.

You can follow the steps below to customise Bearable to track the weather.

    1. In the Other Factors section of your home screen, tap on the … icon
    2. Then, on the menu that appears, tap the ‘add/edit’ option
    3. You should now see a category named ‘Weather’
    4. If the weather category isn’t enabled, tap the toggle to turn it on
    5. Tap into the weather category 
    6. Toggle on or off the aspects of weather you’d like to track
    7. Use the search bar at the top of the category to add new options
    8. When creating a new option, you can select between binary (happened vs. didn’t happen) or variable (happened a little, moderately, or a lot).

💡If you’d like to track aspects of the weather using specific metrics such as Air Quality, we recommend creating binary factors to track these in ranges such as:

    • AQI = 0 to 50 (good)
    • AQI = 50 – 100 (moderate)
    • AQI = 100 – 150 (poor)
    • AQI = 150 – 200 (Unhealthy)
    • AQI = 200 – 300 (Severe)
    • AQI = 300+ (Hazardous)

This will help you to see correlations sooner and can be used for a number of weather-related measurements, such as:

    • Humidity
    • UV index
    • Rainfall
    • Wind Speed
    • Pollen

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.

Can I write or import data to another app from Bearable?

Right now, Bearable only reads data from other health apps—it doesn’t write data back to them.

That means Bearable can import data like steps, sleep, and heart rate from apps like Apple Health, Google Health Connect, and Fitbit. But it won’t send your symptom logs, mood ratings, or other Bearable entries back to those platforms.

We know this would be a useful feature for some people, so it’s something we’re exploring for the future!

If you’d like to request this feature, you can do so by posting a suggestion on our public roadmap here: https://changemap.co/bearable-/bearable-roadmap/

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.

Period and Menstrual Cycle Tracking

💡 Please note. This feature is in testing and being rolled out slowly so you might not see it yet.

About Period Tracking with Bearable

Below you will find some information to help you set up Period tracking in Bearable.

We are a little different from other period-tracking apps as our focus is on people with chronic health conditions. Unlike some other period tracking apps we don’t make predictions about your period or symptoms. Our aim is primarily to record your cycles so that you can better understand the impact they might have on your health.

We take privacy extremely seriously. We know how important this information is, especially given the current political climate. All of your information is encrypted and held on servers in Europe. As a UK company, we are bound by strict rules about how we handle your data. You have full control and can delete your data (including from our servers) at any time, from the app. Importantly, as a UK company, we’re not required to have to comply with US criminal subpoenas requesting disclosure of data.

If you have any other questions or concerns don’t hesitate to reach out to support@bearable.app. We would love to hear from you.

Why implement period tracking now?

Period tracking is one of our most requested features and it has been on our roadmap since first building Bearable. It’s a hugely important factor that can help so many of us understand our health better.

We know many users don’t feel safe tracking their periods right now. Period tracking is completely optional in Bearable and if you don’t feel comfortable using this feature, you don’t have to.

However, we’ve taken steps to make sure this data is as secure as possible.

    • We don’t store this data locally on your device.

    • We are a UK company, meaning we have much stricter data privacy laws. We will never share your data. We are not required to have to comply with US criminal subpoenas requesting disclosure of data.

    • The data is stored on European servers and is encrypted, meaning our server providers cannot read the data.

    • You can delete your cycle data at any time (including from our servers) from within the app. Just go to Settings > My Data > Delete my period tracking data

    • You can set an additional Passcode Lock from the settings menu, a four-digit PIN which can prevent anyone from accessing the app, even when they have access to your device.

How do I track my cycles in Bearable?

You can simply log when you menstruate and Bearable will estimate the phases of your cycle based on your input.

There is a toggle called ‘On period’. Switching this on will start a new cycle. It will remain on for the duration of your expected period length, after which it will automatically toggle off.

If your period ends earlier than estimated you can manually turn this toggle off again. If it lasts for longer than usual you can toggle it on for the extra days.

💡 Note. if you have irregular cycles you will mark this manually.

If you’re tracking ovulation, for example using basal body temperature or ovulation tests, you can manually mark the day(s) on which ovulation occurred and we’ll update the cycle. Just toggle ‘Ovulation confirmed’.

If you don’t menstruate, you can still track your cycle manually, by toggling “Start new cycle” whenever you feel a new cycle is beginning.

Period tracking toggles

Setting up your cycle.

When you first activate the Period section you should see a button to set up your cycle.

Setting up your cycle

If you ever need to change these settings you can open the ellipsis (…) menu at the top right of the Period section and press “Set up cycle”.

Do you menstruate?

Do you menstruate setting

If you usually menstruate mark this as yes.

You might not menstruate if you have had a hysterectomy if you are on some types of birth control, if you’re pregnant, or because a health condition prevents it.

If you don’t menstruate you’ll see the option to Track manual cycles, which lets you manually toggle when each new cycle starts. You can also use this to track hormonal cycles if you are a transgender man or woman.

Track manual cycles setting

Irregular cycle mode?

Irregular cycle mode setting

Many people have unpredictable cycles and estimates will not feel useful. Switching on irregular cycle mode will remove any estimates and let you mark manually.

Cycle length

Cycle length setting

Press the box to enter your cycle length. This is the time between one period starting and the next period starting. Often this will be between 21-35 days but it can vary depending on the person.

You can always amend this later, so if you don’t know your cycle length you can use a default value of 28 days. After a few cycles, you can view your average cycle length by pressing on the Cycles button.

Average cycle length view

Period length

Period length setting

This is how many days your menstrual bleeding usually lasts. You can mark which days your period actually happened using the ‘On period’ toggle when logging, so if this varies a lot you can either put in an average length or turn on irregular cycle mode.

When did your last period start?

When did your last period start setting

Enter your last period start date if you know it. If not, you can leave this blank and just start your period when the next one occurs.

Do you ovulate?

Do you ovulate setting

Ovulation is the process of releasing an egg from an ovary. If you regularly ovulate, even if this does not happen every cycle, you can turn on this toggle to show a possible window for ovulation. This shows dates when ovulation might typically occur. If you’d rather not see this you can turn off ovulation and just track periods.

Please note, Bearable is not a fertility tracker and the ovulation window is only there to provide a helpful marker of the phases of your period, in order to better understand how those phases might impact your health.

If you do track ovulation you’ll see an option to Track ovulation manually. You might want to do this if you’re tracking your ovulation, for example using ovulation tests and want a more accurate estimate of when ovulation might have occurred. This will set the ovulation window to be the dates you confirmed manually (between the first and last day you mark each cycle).

Track ovulation manually setting

How we calculate your cycle.

How we calculate your cycle

Unlike some other period trackers we don’t predict your future periods. We will show you estimated future dates simply based on your cycle length.

For example, if your cycle is 30 days and your last period began on 1st January, we will presume your next cycle to begin on the 31st January.

We will not presume the next cycle to have started until you manually confirm that this is the case by switching the “On period” toggle.

For the phases of your cycle, we will presume your period to last its typical length, unless you mark otherwise.

For the ovulation window, we will assume this to occur roughly 14 days before the expected end of your cycle. This is of course only an estimate and will not be the case for all users. There is an option to manually mark ovulation if you want to track this yourself.

We provide an ovulation window, which is an estimated range when ovulation might occur. Note, this is not the same as the “fertile window” you might see in other apps.

What are the phases of the cycle?

We split cycles into four phases. Not all users will have all phases, as it depends on your specific setup choices.

These phases are estimates and aimed to help understand the impact of different parts of your cycle on your health outcomes.

    • The period phase, if you have one, is the first day of menstrual bleeding until the last. Not all users menstruate and you can turn this off.

    • The follicular phase is the first stage of the menstrual cycle. We count this from the last day of your period until ovulation (if it occurs).

    • The ovulation window is a period of time in which an egg may be released from an ovary. This is just an estimate to help understand how different parts of the cycle may impact your health outcomes. It should not be relied on for tracking fertility. Not all users will ovulate and you can turn this off.

    • The luteal phase lasts from the end of the ovulation window until the start of your next period.

For insights, we also show Week before period, the seven days preceding your period.

Viewing your cycles.

You can view the stage of your cycle in the Period section. The diagram shows the current cycle and the phases.

Viewing your cycles diagram

Pressing on ‘Cycles’ to the right of the diagram will bring up your historical cycles, along with the average length and the variation.

Historical cycles view

You can also view this by pressing on the Ellipsis (…) at the top right of the Period tracking section and pressing ‘Cycles + Stats’.

Getting insights into your cycles.

We use the phases of the cycle as factors, so that you can correlate them with your health outcomes.

To see correlations go to the Impacts tab. At the top of the screen, where it says “How factors” press the word Factors to bring up the selection menu. You can now select Period factors.

Period factor insights

This will show any custom period factors, alongside the phases of your cycle.

For example, if the Follicular phase is correlated with a +20% rise in symptoms, it means that your recorded symptom scores were 20% higher when you were in that phase of your cycle, compared to other phases of the cycle.

Remember, correlation does not imply causation. Treat these as potential impacts to be explored.

Creating and moving custom period factors.

You can create custom period factors. Press the ‘+’ icon at the bottom of the Period section.

Creating custom period factors

Type a factor into the text box at the top and press ‘Confirm’

You can set binary factors (yes or no) or scale factors, like low, medium, and high.

You can also move factors to this section. If you type the name of an existing factor in this box it will give you the option you move it to this section.

Seeing your phases with the calendar.

The Period calendar will appear if you have the Period section active.

Period calendar view

Go to the calendar by pressing the date at the top of the screen and then selecting the Period tab.

You can highlight other factors to help show when they typically occur with your period phases.

👋 Still have questions?

Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.