Bearable doesn’t directly manage user subscriptions, so your subscription must be updated directly on the App Store or Google Play Store.
Canceling on iOS:
Open your Settings App
Tap your name at the top of that page
Tap subscriptions
Tab Bearable
Cancel your subscription.
See more information about how to cancel your subscription on an Apple device, here.
Canceling on Android:
Open the Google Play Store
Open the menu in this app
Tap Payments & Subscriptions
Tap Bearable
Cancel your subscription.
See more information about how to cancel your subscription on an Android device, here.
Still need help?
If you have any questions or need help with canceling your subscription, you can reach out to us at support@bearable.app. If you have already reached out to us we will be in touch as soon as possible.
You can contact a member of our team directly by emailing support@bearable.app. Eoghan, our lovely colleague usually answers in under 24 hours. You can contact support with any questions that you have about Bearable, including questions about what to track, bugs, crashes, your data, and anything else that you’d like some help to understand.
📮 Post a question to our Reddit community.
If you’d like to hear the opinions and advice of other Bearable users, one of your options is to share a post on our subreddit, r/BearableApp. Other Bearable users are great at helping you to understand what to track, how to interpret your results, and to get feedback on your new feature ideas.
💬 Chat with Bearable users on Discord.
If you’re not a Reddit user, or you’d rather have an chat with another anonymous Bearable user in real-time, then our Discord server might be the best option for you. Our Discord community is great at providing support, advice, and daily check-ins. There are also a number of channels for chatting about different topics beyond health conditions and Bearable.
💡Share your ideas on our roadmap.
One of the things that we love most about Bearable users is that they often have loads of great ideas. The best way to share them is on our public roadmap. This is a dedicated space for users to share their new feature requests and to comment and vote on one another’s ideas. The Bearable product team uses this as a guide when deciding upon future updates to the app.
One of the most common questions that new Bearable users ask us is: ‘What should I track’? So, in this short post, we’ll try to help you to answer that question.
1. 🎯 Track just few things to begin with.
It can be tempting to track everything but it can be more useful and manageable to begin by keeping it simple and track just a few important things. This is especially true when deciding what factors (i.e. choices, habits and behaviours) to track.
2. 🔍 Start with a question.
What’s the biggest question that you have about your health right now? You might be wondering what’s triggering your anxiety, what helps you to manage pain, or what improves your levels of fatigue. Focus on one question at a time and use this to help decide which symptoms and factors to track.
3. 🔥Track priority symptoms.
Try to focus on jus tracking the symptoms that are having the biggest impact on your overall wellbeing. For example, rather than tracking every symptom of Anxiety, you might want to begin by just tracking Anxiety symptoms as a whole.
4. ✅ Track common triggers and treatments.
Google common causes and treatments for your priority health issue and use them to help you decide which factors to track in Bearable. For example, this Healthline article outlines some common causes of irritability that could help you to decide what factors to focus on.
5. 💊 Track an existing treatment.
In an effort to manage a health issue, you might already be taking cold showers, a new medication, or going to therapy. It can be useful to track the correlation between these factors and changes in your health to understand if they’re having the impact that you’d like.
6. ⛏️ Break things down.
Some of the default factors in Bearable are quite broad and it can be beneficial to think about creating more specific factors. For example, instead of tracking ‘social event’ you could track ‘saw Chad’, ‘saw Karen’, and ‘saw Mom’ to determine the correlation between individual people and the impact they each have on your health.
7. 🤔 Ask a new question.
Once you have enough data to answer a question about your health, you don’t need to keep tracking the same things. For example, you might find that drinking less coffee reduces your levels of irritability. At this point, it’s okay to begin tracking a completely different set of factors – and even different symptoms – based on any new questions that you have about your health. We recommend logging at least 14 days with a factor before making any decisions about its impact on your health.
👋 Still not sure what to track?
Get in touch with us at support@bearable.app and we’ll help you decide what to track.
You’ll begin to see correlations in Bearable after you:
Have at least 3 days with a factor.
3 at least days without the same factor.
Mood, Symptom, Sleep, or Energy scores on each of these days.
Bearable is then able to compare your scores for days when the factor occurred vs. the days it didn’t occur and show you a correlation. However, the more data you collect, the more accurate and less noisy the results will be. Remember, Bearable will take timing into account, so if you had e.g. caffeine in the evening and your symptoms were in the morning, it wouldn’t associate the two together.
For the best results, we recommend tracking a factor over a 30-day period.
🗓️ Stay up to date on your health metrics.
To ensure that Bearable can show you the most accurate correlations, it’s important to keep track of at least one of your Mood, Symptom, Sleep, or Energy scores every day. If you’re only interested in how a factor correlates with one of these health metrics, it’s okay to only track that metric every day instead of all of them. For example, if you want to know how caffeine correlates with changes in your sleep quality, you can just track your sleep every day without tracking Mood, Symptoms, or Energy.
📈 Use the Comparison Graph.
For Bearable users with a free account, the best way to look for correlations is using the Comparison Graph. When you visit the Insights tab, rotate your phone to be shown a graph where you can compare your Factors to changes in Mood, Symptoms, Sleep, Energy and more. To find correlations on the comparison graph:
Select Mood, Symptom Score, Individual Symptoms, Sleep Quality, Sleep Quantity, or Energy Levels in one of the drop-down menus at the bottom of the screen. This will appear as either a bar or line on the graph.
Select a Factor in the top right-hand corner of the screen and this will appear as a gradient in the background of the graph on the days when the factor was tracked.
With these two things selected, you can now determine if days when the factor occurred had a positive, negative, or neutral impact on the health metric that you’ve selected.
Note. You can hide the bar and/or line graph using the eye icons at the bottom of the screen.
📊 Use Factor Effect Reports.
Bearable users on a free trial or premium subscription can access a number of different Factor Effect reports from the Insights tab. These reports automate the process of finding correlations so that you don’t have to look for them yourself. Factor Effect reports can be found by clicking into any of the following reports in the insights tab:
The advanced Mood report
The advanced Symptom report
Individual Symptom reports
The advanced Sleep report
Individual Factor reports
The advanced Energy report.
You can scroll through Factor effect reports to view how different categories of factors impact your health as well as view the 1day to 7day impact of a factor on your health.
✋ Limit the factors you track.
Instead of tracking lots of Factors, try tracking only the factors that you suspect are most impacting your health, and that you’re most interested in gaining insights for. For example, if you want to understand how caffeine affects your health, just track the days when you have caffeine vs. the days you don’t have caffeine. If you try to track too many things at once it can become too much to keep on top of.
🤔 Reflect on your results.
Your correlations might not always make sense at first so it’s important to take the time to think about why this is. For example, ‘acts of kindness’ might correlate with lower ‘sleep quality’, which doesn’t make a lot of sense until you take into account the fact that ‘acts of kindness’ are often tracked on days when ‘junk food’, ‘high stress’ and ‘caffeine’ are also being tracked. So it’s likely that ‘junk food’ and ‘caffeine’ are impacting ‘sleep quality’ rather than ‘acts of kindness’. The Favorite Correlations chart is a great tool for helping you to think about the relationship between your different correlations.
🔬 Create more granular Factors.
Many Bearable users begin tracking quite broad Factors such as ‘socialised a lot’ and to get more useful results about how socialising really impacts your health it can help to break this Factor down into smaller Factors. For example, who you socialise with might impact your health and you can track this in a number of more granular ways:
By social group such as ‘socialised with Family’, ‘Socialised with Colleagues’ or ‘Socialised with Friends’.
By individual people such as ‘socialised with Chad’, ‘socialised with Dad’, or ‘socialised with Girlfriend’.
By the type of socialising such as ‘socialised at party’, ‘socialised at bar’, ‘socialised outdoors’,‘socialised with big group’, ‘socialised with small group’, or ‘socialised with one person’.
Breaking down your Factors into more specific behaviours and/or events will help you to discover more specific correlations so that you can make more specific decisions about your health.
👋 Still have questions about your correlations?
Let us know by contacting support@bearable.app and a member of the Bearable team can help you with anything you need.
You’ve just signed up for your free trial with Bearable and we want to make sure that you know about the most useful features that you now have access to.
🤔1. Discover what’s impacting individual health outcomes.
Factor Effect Reports show you the correlation between your factors and your health outcomes. This helps you to identify the habits, activities, and treatments that are improving or worsening your Mood, Symptoms, Sleep and Energy levels.
📊 2. See how your choices and habits impact multiple health outcomes at a glance.
The Favourite Correlations chart at the top of the Insights page shows you how a Factor (e.g. Caffeine) correlates with multiple different health outcomes. This helps you to quickly find the activities, habits, or treatments that have the biggest net positive or net negative on your health.
💡3. Identify trends and patterns in your symptoms.
AdvancedSymptom reports show you a breakdown of the frequency, trend, average occurrence and the average severity of individual symptoms. You can also view symptom-specific Factor Effect Reports and a list of commonly occurring symptoms.
🚀 4. Track anything!
The Custom Ratings section lets you create your own metrics to rate on a 1 to 5 scale, from productivity and focus to anything else you can think of. Get creative!
✏️ 5. Keep track of other useful things.
Need to keep notes to share with a Doctor or Therapist? Want to keep a private digital Journal or write daily Affirmations? Have something to track that doesn’t fit anywhere else in the app? Just need to keep a to-do list because of brain fog? Extra notes has you covered!
🚑 6. Understand the impact of one-off events on your health.
Bearable Premium gives you the option to track an unlimited number of Significant Events so that you can analyse their impact using the landscape graph. For example, the Significant Events feature can be used to track:
Appointments with your Doctor.
Birthdays and Anniversaries.
Changes in relationship status.
Changes in employment.
Acute illnesses.
👋 Still have questions about your free trial?
Let us know by contacting support@bearable.app and a member of the Bearable team can help with anything you need.
You might have seen the long list of features that you get with a Premium subscription in the app, but at its core, Bearable Premium helps you to achieve the following things:
⚡ Find correlations faster.
Subscribing to Bearable gives you access to Advanced Insights reports for Mood, Symptom Score, Symptoms, Sleep, Energy Levels, and Factors. These reports help you to visualise your data in a number of ways including showing you how your Factors correlate with changes in your health so that you no longer have to find these correlations manually.
🔭 View health trends over longer periods of time.
Bearable Premium allows you to compare your health data over different periods of time, including 30, 60, 90, and 365-day comparisons. This means that longer-term users can understand not only how their health is trending and changing month vs. month but also quarter vs. quarter and year vs. year.
📉 Identify short-term health trends.
Weekly Reports show you how your health has changed in the last 7 days vs. the previous 7 days and can be especially helpful for identifying health problems before they become too severe. Bearable subscribers can add up to 20 metrics to their report, including custom ratings, symptoms, and health measurements.
💡 Understand non-health outcomes.
If you’re someone that wants to understand changes in their productivity, concentration, work-life balance, or any metrics that aren’t directly related to your health, then custom ratings are for you. You can create as many custom ratings as you like, track them using a 1-5 scale, and view how they change week to week using the Weekly Report.
🔍 Track your health in more detail.
Bearable Premium members have access to the Extra Notes feature. This can be used for writing therapy, a place to keep affirmations, notes to share with your doctor, to-do lists, or even just to keep a regular diary.
✊ Take more control of your health.
Favourite Correlations make it possible for Bearable subscribers to view the impact of Factors across an array of health metrics. This is particularly helpful when you want to identify the broader impact of a Factor on your health. For example, a Factor that improves Sleep might not also improve Symptoms, Mood, or Energy Levels. Favourite Correlations make it possible to identify Factors with the greatest net positive outcome.
🤝 Help other people to manage their health.
Bearable was launched in 2020 by our founder James after he used an early version of Bearable to manage chronic Migraines. We’re a purpose-driven team whose primary aim is to help people to manage their symptoms better and to give people more control over their health. By subscribing to Bearable, you help us to create new features, maintain and improve the app, and find even more ways to support and advocate for the wider community of people with health issues.
👋 Still have questions about Bearable Premium?
You can contact the Bearable team for support by emailing us on support@bearable.app with any questions you have about the app, interpreting your results, or even just understanding what to track.
Thanks for subscribing to Bearable, we want to let you know about a few features that are especially useful to longer-term Bearable users.
🗓️ View health data over longer periods of time.
Once you’ve been using Bearable for longer than 30 days it can be helpful to view your data over longer periods of time. Use the 60-day, 90-day, and 12-month options on the insights tab to view to get an even bigger picture of your health.
🆘 Get support from the Bearable team.
From time to time you might run into trouble with Bearable. If something goes wrong with your account, if you have any questions or concerns, or just need a hand using one of the features, you can contact support@bearable.app and a member of our team will be available to help.
👋 Get advice and share your thoughts on Reddit.
Many of our longest-standing users are active on our subreddit r/BearableApp, which is where everything began just over 2 years ago. It’s mostly a community for chatting about the app and we also use it to get feedback and ideas about new features. If you want to be involved in shaping the future of Bearable then come and join us on Reddit.
💬 Chat with other Bearable users on Discord.
If you’re looking for support or advice from other people with health issues, or even just want a friendly person to chat to, our Discord community exists to cover a broad array of non-Bearable topics. We also share updates about beta testing here if you want to be the first to try out new features.
✋Suggest and vote on new features.
After a few weeks of using Bearable, you probably have some excellent ideas about how we could improve the app and we want to hear them! One of the main ways that we make decisions about features for the app is by reviewing user submissions, votes, and comments on our Public Roadmap.
👋 Still have some questions about your subscription?
Factor is a term that we use to group together habits, events, and actions that happen in your life. For example, drinking a cup of coffee, going to work, meditating, arguing with your partner, and spending time outdoors are all Factors. You can think of them as anything that happens in your life but that doesn’t belong to one of the other categories in the app such as Mood, Emotions, Sleep, Symptoms, or Energy. Bearable analyses your Factor data to show you how different Factors correlate with changes in your health. You can access these reports in the Insights tab.
📈 2. What are Custom Ratings?
Custom Ratings were introduced to help users track health outcomes that don’t fall under the categories of Mood, Sleep, Symptoms, or Energy and that aren’t a Factor. For example, Productivity and Focus are interesting measures of performance and well-being that don’t naturally fit anywhere else in the app. It’s important that you don’t feel like you have to use them, but if you’re interested in correlations that aren’t directly related to your health, Custom Ratings is a helpful tool.
🔍 3. What should I track?
To start with, try to focus on tracking as few things as possible. This makes it easier to stay on top of logging your factors. We’ve written a short article about what to track and if you’d still like some help getting set up you can also contact support@bearable.app or visit one of our online communities for the advice of other Bearable users.
🔭 4. How do I find correlations?
There are a few different ways to do this, so we wrote a short article to help you find useful correlations. In short, if you visit your Insights tab and rotate your phone, you’ll be shown a graph where you can compare your factors to your health metrics. Premium users can also click into any report from the Insights tab to find Factor Effect reports.
✋ 5. How do I get support?
If you need help with anything in Bearable we have a support team that you can contact via email on support@bearable.app. Our support desk is managed by Eoghan a real human person and member of the Bearable team, so you’re in good hands. You can also get support from other Bearable users by joining one of our online communities on Reddit, Facebook, or Discord.
Very occasionally, some users find that they open Bearable and for some reason, they no longer have access to their premium features.
The easiest way to restore your subscription.
Navigate to your Profile page in the top left-hand corner of your home screen.
Click the ‘Restore Premium Purchase’ link.
If this doesn’t work, scroll to the bottom of the page and click ‘log out’.
Close the app.
Re-open the app.
Log into your Bearable account using the same method as when you signed up e.g. Email, Facebook, Google, Apple, etc.
Make sure to use the same email address that’s associated with your Bearable Premium subscription (if you’re not sure you can contact support@bearable.app for help).
Another way to restore your subscription.
Visit your ‘Profile & Settings’ page and tap on the ‘Upgrade for all features’ button.
Scroll down to the bottom of the subscription screen.
Under the section titled I have already paid for Bearable Premium click the ‘tap here’ button to restore your purchase. If you don’t see this option, there may also be a ‘Restore’ button below the pricing options on this screen.
Some other things that might help.
If your subscription has still not been restored after following the steps above, there are a few other things that you can try:
Make sure that you’re logged in with the correct email address.
Make sure you’ve logged in using the same method you signed up with. For example, if you originally signed up with Facebook, you’ll need to make sure that you’re currently logged in using Facebook.
Make sure that you have an internet connection.
Make sure that you have no firewalls, restrictions, or settings preventing Bearable from accessing the internet.
Still can’t restore your subscription?
If you’re still having problems restoring your subscription, our support team can help. You can contact them on support@bearable.app
Note. The more info you share with the support team, including which of the above steps you’ve attempted, the faster they’ll be able to help you to restore your subscription.
A significant number of Bearable users have requested, upvoted, and given feedback on menstrual cycle features for the app. We’ve heard you and are beginning to work on designing these features. BUT – until they’re released – here are a few workarounds for understanding how your cycle affects your health outcomes like symptoms, mood, sleep, and energy.
An example of how tracking by day or by phase might look as factors.
👉 Using the existing period tracking section.
Bearable already has the basics covered with a default period tracking group in the Factors section of the app. You can turn this on by clicking the ‘add/edit’ button in the menu in the top right corner and then toggling the “reproductive” section to on.
📅 Tracking phases of your cycle.
This essentially already exists in the default period tracking section. However, you might want to edit the names of the phases to suit your needs. For example:
Phase: Menstruating
Phase: Follicular
Phase: Ovulating
Phase: Luteal
Phase: Pre-Menstrual
You can then tap these factors depending on where you are in your cycle to see how they correlate with other health outcomes.
Tracking your phases might also help you to track any correlation with the hormones produced during each phase.
🕰️ Tracking days of your cycle.
Tracking the day of your cycle might be a good idea if you want a more granular look at how your health outcomes are affected by your period.
To track days of your cycle, click the Add/Edit button in the menu in the top right corner of Factors and add a custom factor for each day of your cycle. It’s a bit tedious to input these factors but it should only take minutes at most.
It might also be useful to track factors such as “late period” so as to be able to keep track of any irregularities in your cycle.
Note. You’ll need to track 3 cycles before you’ll see insights for day-of-cycle factors.
An example of how your menstrual cycle symptoms might look.
🤒 Tracking Menstrual Cycle Symptoms
Each phase comes with its own symptoms and you can either track these under a single symptom group OR as phase-specific symptom groups. To do this, open the symptoms section on your home page, click the ‘add/edit’ button in the menu in the top right corner, then click add symptom group, andname your new symptom group “Menstrual Cycle Symptoms” or begin by adding a phase such as “Menstrual Phase Symptoms”.
Menstrual & Follicular Phase symptoms can include:
cramps
tender breasts
bloating
mood swings
irritability
headaches
tiredness
low back pain
Ovulation phase symptoms can include:
a slight rise in basal body temperature
thicker discharge
The Luteal phase which is when you’re likely to experience symptoms of PMS can include:
bloating
breast swelling, pain, or tenderness
mood changes
headache
weight gain
changes in sexual desire
food cravings
trouble sleeping
🤔 Tracking Menstrual Cycle Related Factors.
You may also want to track the impact of menstrual cycle-related factors on your health outcomes. These might include things like:
Contraception type
Contraception use
Flow
Sexual activity
Pregnancy and pregnancy tests
You can add these to the Period section of Factors on your homepage using the +Add/Edit button at the bottom of the section.
📊 Viewing menstrual cycle insights.
To view correlations between menstrual cycle factors you can:
Visit the insights tab, rotate your phone, click the button in the top right corner to highlight factors on the graph, and plot health outcomes along the x-axis using the buttons below the graph.
Visit the insights tab and scroll down to the factor count (days) section. Tap to open the menstrual cycle or period section and click on any factor to see how it correlates with mood, sleep, symptoms, and energy scores.
