Not receiving notifications / reminders

We understand that some of you are having issues receiving our notifications. Either:

1. 1. You are not receiving the reminders you set up at all.
   2. Or you only receive reminders when you open the app, at which point they all come flooding in at once.

If you experience problems with push notifications, the reason usually lies in restrictions imposed by the device maker.

Some things that might help you to resolve this.

• • Check that Alarms & Reminders are enabled (this is separate to Notifications settings)
  • Check that you don’t have Do Not Disturb or Bedtime mode turned on.
  • Check that Battery Saver mode is not active.
  • Make sure Bearable is running on the latest version.
  • Make sure your phone’s System doesn’t need updating.
  • Check your Mobile Data Usage settings.
  • Check that you have ‘alarms & reminders’ permissions enabled in your device’s settings app

For more tips like these and for advice on how to solve them, take a quick look at this article about other things that might be affecting how you receive reminders and notifications.